We process orders within less than 24 hours. Standard delivery typically arrives in 4–7 business days, depending on your location.

We want you to love your purchase. If you’re not completely satisfied, you may return or exchange your item within 30 days of delivery. All products must be in their original, unused condition with packaging intact. To start a return or exchange, simply contact our support team—we’ll make it quick and effortless.

If you need to update your shipping address, please contact us as soon as possible after placing your order. If your order hasn’t been processed yet, we’ll be happy to update the address for you. Once an order has shipped, changes may no longer be possible.

Our support team is here to help with any questions or concerns. Simply reach out via our Contact Us page or email us at support@hauteza.com. We respond within 24 hours, Monday to Friday, with personalized assistance every step of the way.

we take great care in ensuring that your order arrives in pristine condition. Should any damage occur during transit, please reach out to our customer support team immediately. You can contact us through the Contact Us page or via email at support@hauteza.com. Kindly provide detailed information and any relevant images, and we will assist you in swiftly arranging a replacement or resolution, ensuring your utmost satisfaction.

We are delighted to offer international shipping to select countries. To find out if we ship to your location, please visit our Shipping Information page or reach out to our customer support team. We are committed to delivering your order with the utmost care, no matter where you are in the world.

We accept a variety of secure payment options to ensure a smooth and convenient shopping experience. You can pay using major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal, Klarna, Bancontact and other trusted payment methods. If you have any questions about payment, our customer support team is here to assist you.